Help Center
I've logged into the site. What should I do now?
Once you’re logged in, you should automatically be redirected to your profile page. Here you will see all the information we have on file for your membership. If anything needs to be updated, scroll to the bottom of the page and click the “Edit” button. Once you’re done, save your changes by clicking the “Update” button.
I'm not sure what email address is associated with my membership
Please contact us and we will confirm the address we have on file for your membership.
Password reset error
Are you seeing the following error when trying to reset your password?
Error: There is no account with that username or email address.
This indicates that the email address you’re entering is not the same address we have on file for your membership. You can try entering another address. Alternatively, you can contact us and we’ll confirm the address on file.
How do I log out?
To log out, hover over your name in the upper right hand corner of this window and select “Log Out”.
How do I change my email address or phone number?
Please complete the form below to have an administrator update your address:
You must be logged in to access this form